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Beyond Technology: How Enterprise Intelligence Supports Business Strategy and Change

  
  
  
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By: Ben Geller, VP Marketing, Troux

Our last post introduced the concept of enterprise intelligence (EI), the CIOs answer to business intelligence (BI). EI is a relatively new concept in the world of strategic technology planning and the more we explore it, the more opportunity we see for its applicability beyond technology and into other parts of the C-suite.

Business Intelligence versus Enterprise Intelligence

  
  
  
describe the image Ben Geller, VP Marketing, Troux

A poll at a recent Wall Street Journal CIO Network conference found that 40 percent of attendees rank business intelligence (BI) and analytics as a top priority. Findings suggest that CIOs credit BI tools with providing the insight necessary to make critical business decisions because they provide a view into high volumes of data. For us data geeks findings like these mean the value of data intelligence is finally reaching the mainstream. You see, BI is a revelation on the business side. It lets companies sift through big data to glean insights into market dynamics and consumer behavior – two key drivers of product development and go-to-market strategy. But, IT strategy has different data needs that BI tools only partially fulfill.

The Risk of Doing Nothing

  
  
  
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By: Ben Geller, VP Marketing, Troux

Current events paint a picture of a finance sector plagued with “Technical Debt” resulting in security breaches, ATM lockouts, blocked debit and credit cards, and more. It often feels like as consumers we have little choice but to accept these faulty systems. But, the more I read about these challenges, the more the enterprise architecture (EA) side of my brain takes over. From an EA perspective, the break down started a long time ago when executives chose a wait-and-see approach to problem solving that consisted of applying system patch – after system patch versus wholesale upgrades or rebuilds. Looking back makes it clear that the sector can no longer be idle. Let’s start from the beginning.

What Comes First: The Data or the Tool?

  
  
  
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By: Ben Geller, VP Marketing, Troux

A traditional approach to Enterprise Architecture might suggest spending a significant amount of time (in some cases this could last as long as a year) gathering data from different parts of the business in the hope of building a holistic view of how the business looks today. Once you are sitting on this mass of data you may then consider EA tools to help you make sense of it all. To some people this seems a logical sequence– we’ll do the heavy data lifting on our end then call in the analytics guys to tell us what it all means. In reality this approach will often lead to wasted effort and set back the timetable for delivering value. As we discussed in a recent post, Bigger Doesn’t Always Mean Better when it comes to data. With the right EA tool in place, organizations better understand the data that is actually needed to yield business benefits, dramatically increasing success rates and significantly reducing time to value.  

Beware the Barbarians at the Gate

  
  
  
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By: Ben Geller, VP Marketing, Troux

Despite its somewhat rocky start, Enterprise Architecture is now often referred to as a burgeoning field. With its origins dating back to the 60s, perhaps EA was ahead of its time when it emerged as framework used to optimize systems and technology for the business. Today, as information moves to the cloud, datacenters become defined by software, and mobile devices take over the world, that primary goal for EA initiatives has become front and center.

Data: Bigger Doesn't Always Mean Better

  
  
  
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Ben Geller, VP Marketing, Troux

No doubt about it, Big Data is big business.  Big Data has certainly captured the imagination and wallets of business executives everywhere.  In fact, Gartner estimates that Big Data drove $34 billion in worldwide IT spending last year.*  With that kind of money being spent, it’s probably safe to say Big Data is a big deal.

Moving Critical Apps to the Cloud?

  
  
  
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Ben Geller, VP Marketing, Troux

Organizations big and small are getting comfortable with the idea of having business applications run in the cloud. It's now common and even standard for new software and applications to be consumed as a service. But when it comes to moving mission critical legacy apps to the cloud, a lot more is at stake. Is anyone really ready? There will be a point when this shift happens, as it is already in motion for many organizations, and business leaders need to understand the implications that come along with making the heavy decision to lighten up with cloud.

Strategy and Execution Belong Together

  
  
  
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By: Ben Geller, VP Marketing, Troux

The Economist recently published an interesting article about what seems to be a new consolidation movement amongst the major strategy consulting firms and operations specialists in a effort to offer both strategy and execution services. Traditionally, within enterprises and throughout the consulting industry, strategy and operations initiatives have taken shape completely apart from one another. The author of the article paints a fairly stark contrast between strategy consultancies, which he characterizes as companies with highly-paid partners who whisper counsel into the ears of CEOs, and operations specialists -- such as outsourcers and big consulting and accounting firms – who “employ armies of lower-paid grunts and tend to answer to the client firm’s finance or tech chiefs”.

3 Steps to Being A Decision-Making Ninja

  
  
  
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By: Ben Geller, VP Marketing, Troux

December 5th is International Day of the Ninja. Sure, you can dress in black and carry around a set of nunchucks to play the part, but, we all know that’s just subterfuge. And, Halloween was a month ago. Instead, turn yourself into a decision-making ninja, a la Enterprise Portfolio Management (c’mon, you’re reading the Troux blog, you knew that was coming, right?).

From Chaos to Harmony

  
  
  
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By: Ben Geller, VP Marketing, Troux

I discovered over the weekend that November 9th was Chaos Never Dies Day. According to one description, “Chaos Never Dies Day takes the stance that the perfect, quiet moment we’re all striving for and anticipating doesn’t – and likely never will – exist, and that we should make the most of now, chaos-and-all, and embrace the moment.”

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